Custom ERP Software Development
Company in Kolkata

We don't sell readymade software. We build ERP systems specifically for how businesses in Kolkata and West Bengal actually work — from jute manufacturing in Barrackpore to seed distribution across Bengal.

15+Years Experience
750+Projects Delivered
100%Data in India
99.9%Uptime SLA
Sankh CRM — Live ERP Dashboard built by Unika Infocom
🟢 Live System — Sankh Bags, Kolkata

Why Local Businesses Need Custom ERP

Ready-Made ERP Is Built for Everyone.
Our Custom ERP Is Built Only for You in Kolkata.

Copy-Paste ERP Was Not Made Keeping Your Business in Mind

Big ERP companies build one software and sell it to everyone — a hotel in Mumbai, a factory in Chennai, a trader in Kolkata. Same software, same modules, same layout. Your business is not the same. A jute manufacturer in Barrackpore has different needs than a seed distributor in Burdwan. When you buy a readymade ERP, you are forcing your team to work the way the software wants. We do it the other way — we first understand how your business works, then build the system around that.

"We wasted ₹12 lakh on a foreign ERP that our staff couldn't use. Unika built us something our entire team was comfortable with in two weeks."

— MD, Howrah-based Steel Fabricator (Unika Client)

The Unika Infocom Solution

  • One-Time Ownership. No license fee per user, no annual renewal fees. You pay once and the software is yours.
  • Bengali & Hindi Interface Support. Your on-floor staff can operate every module in their preferred language.
  • All Departments Connected. Accounts, warehouse, production and sales all work together in real time. No need to re-enter data in multiple places.
  • Built Around Your Workflow. We first understand how your business works, then build the system around that — not the other way.
  • Local Support in Kolkata. Our office is in Kolkata. If there is a serious problem, we can come to your office the same day.

Core Modules

ERP Software Modules for
Business-Focused Management

You can take all modules together or start with just the ones you need. We build only what your business actually requires.

🤝
CRM Module
Track every customer from first enquiry to repeat order. Calls, follow-ups and order history all in one place.
🛒
Purchase Management
Raise purchase orders, compare vendors and track your buying budget. Your manager gets an alert to approve before the order goes out.
🏭
Stores Management
Track stock across multiple warehouses. When goods come in, the system records them. When stock goes low, it alerts your team automatically.
📋
Planning Module
Plan production around your season, your supplier timings and your current capacity. No more guesswork on what to produce and when.
⚙️
Production Management
Manage work orders stage by stage. Raw material requirements calculate automatically based on what you plan to produce. Track job cards and output at every step.
🎯
Quality Management
Check quality at each stage of production, not just at the end. Rejected items are recorded with reason. Every batch is traceable if a problem comes up later.
📈
Sales Management
From quotation to invoice to dispatch — all in one flow. GST invoicing, delivery notes and returns are handled in the same system.
💰
Finance Management
Profit and loss, cash flow, TDS and GST reports all in one place. Data exports directly to Tally so your accounts team does not have to enter anything twice.
🔧
Service Management
AMC contracts, warranty tracking, engineer assignment. Urgent calls automatically go to the next level if not attended.

Full Feature Set

All the Features Your Business
Needs to Run Without Confusion

21 features across operations, finance, sales and administration — all in one system your team will actually use daily.

⚡ Operations & Supply
Supply Chain Management
Inventory Management
Production Planning
Multi-Level BOM Control
Real-Time Quality Reports
Purchase Order Automation
Ticketing & Job Assigning
📊 Sales & Finance
CRM Integration
Automated Sales Process
Financial Budget Report
Order Management
E-Commerce Integration
AMC Warranty Management
🔐 Tech & Administration
Specific Customization
Data Security & Back-up
Cloud & Mobile Access
User-Friendly Dashboard
Repetitive Task Automation
Third-Party API Support
Communication & Training

By Industry

Industry-Specific ERP Software
Development in Kolkata

Select your industry below to see what we have built for businesses like yours.

🏭 Manufacturing
📦 Trading & Distribution
🔧 Field Service
🚗 Automotive
🏥 Healthcare Equipment
🏪 Small Business
🏭 Manufacturing ERP

ERP for Manufacturers in Kolkata & West Bengal

West Bengal's manufacturing sector — from jute processing in Barrackpore to garment production in Metiabruz — runs on multi-stage production that most readymade ERPs are not built for. Our manufacturing ERP tracks every stage from raw material receipt to finished goods dispatch. Your production supervisor, QC team and MD can all see the same live status at any time.

We have built ERPs for jute bag manufacturers that track raw jute lot-wise, manage multi-stage weaving workflows, and auto-generate dispatch challans linked to buyer purchase orders. The same system flags quality deviations before they reach the packaging stage.

Multi-Stage Work Order Tracking
Jute/Textile Lot-Wise Processing
BOM Explosion & Material Planning
Shift-Wise Production Reports
Inline QC & Rejection Analysis
Subcontracting Job Work Module
📦 Trading & Distribution ERP

ERP for Traders & Distributors

If you manage a dealer network across Bengal, Odisha and Bihar from one Kolkata office, you need a system that can handle stock across multiple warehouses, dealer credit limits, price schemes and secondary sales — all from one screen. Our trading ERP does this and your area managers can check it on their phone from any district.

Whether you distribute FMCG goods, seeds, industrial supplies or medicines, we have worked in your sector before. We know how the channel works and we build the system around that. Most trading ERP projects go live within 6 to 10 weeks.

Multi-Warehouse Inventory
Dealer Network Management
Price Book & Scheme Management
Secondary Sales Tracking
Credit Limit & Overdue Alerts
Route-Wise Salesman Tracking
🔧 Field Service ERP

ERP for Field Service & AMC Companies

If your business runs on service contracts, warranty calls and field visits, your ERP should be built around that — not around factory production. Our field service ERP handles call logging, engineer scheduling, parts tracking and AMC renewal reminders so nothing gets missed.

Your field engineers can update job status, take customer signatures and request parts directly from their phone at the customer site. No paper job cards, no calling the office to report back.

Smart Ticket & Escalation Engine
Field Engineer Mobile App
AMC & Warranty Auto-Renewal
Parts Consumption Tracking
SLA Compliance Dashboard
Customer Satisfaction Capture
🚗 Automotive Manufacturing ERP

ERP for Automotive & Component Manufacturers

In automotive parts manufacturing, one wrong component in the BOM can stop your entire production line and cause penalties from your buyer. Our automotive ERP tracks every level of the BOM with proper revision control. When a part specification changes, it updates everywhere — no manual correction, no missed work orders.

Quality checks happen at every stage — machining, assembly and final inspection. If a part fails, the system flags it before it reaches dispatch. This helps you protect your buyer relationships and your IATF certification.

Multi-Level BOM & ECN Control
IATF-Ready Quality Reports
Tool & Fixture Management
Machine Downtime Tracking
Customer-Wise Spec Library
Dispatch & PPAP Documentation
🏥 Healthcare Equipment ERP

ERP for Healthcare Equipment Companies

Healthcare equipment companies have to follow strict government rules. Every device — whether it is a surgical instrument or a diagnostic machine — needs to be traceable from the raw material batch all the way to the hospital or clinic where it was installed. Our ERP handles this tracking fully and the reports are aligned with CDSCO and ISO 13485 requirements.

After the sale, the AMC and calibration module makes sure your service team gets reminders before a visit is due. No scheduled visit gets missed, no warranty lapses without follow-up.

Batch & Serial Traceability
CDSCO & ISO 13485 Compliance
Calibration Schedule Tracking
Demo & Loan Equipment Management
Tender & Rate Contract Management
Installation & Commissioning Records
🏪 Small Business ERP

ERP for Small & Medium Businesses

Big ERP systems are built for big companies. They are expensive, complicated and need a full IT team to run. Small businesses don't need all of that. Our SME ERP is simple, runs on the cloud, and works on mobile. A 5 or 10 person company can use it without any IT person.

The dashboard is straightforward. You open it and you can see how much stock is left, which invoices are pending, who owes you money. No training needed for the owner. Your staff can learn it in a day or two.

Simple, Intuitive Dashboard
Cloud & Mobile Access
GST-Ready Billing & Invoicing
Financial Budget Reporting
WhatsApp Order Notifications
Low-Cost, Scalable Pricing

Real Results

Case Studies — ERP Systems
Built & Deployed in Kolkata

These are not hypothetical demos. These are live ERP systems running real businesses in West Bengal today.

Sankh CRM analytics dashboard — live ERP system
Manufacturing ERP
Jute Bag Manufacturing · Kolkata

Sankh Bags — Multi-Stage Production ERP

We mapped the full jute bag production process — raw jute lot entry, weaving, lamination, cutting and stitching — into one system. Purchase orders for raw material now go out automatically based on what is planned for production. Before this, material used to run out mid-production and the factory would lose days waiting for stock.

Production Efficiency ↑ 32%
Stock-Outs ↓ 90%
Modules 7
Sankh CRM analytics dashboard — live ERP system
Agri-Business ERP
Seed Distribution · West Bengal

Swarna Seeds — Seed Lifecycle & Certification Platform

Automated the complete seed lot process — from breeder seed receipt, multiplication over multiple seasons, government certification tracking under the Seeds Act 1966, to dealer-wise distribution. Every lot is fully traceable. If there is ever a quality issue, the team can find exactly which lots are affected within minutes.

Certification Time ↓ 60%
Lot Traceability 100%
Modules 5
Sankh CRM analytics dashboard — live ERP system
Distribution ERP
FMCG Distribution · Kolkata

Regional Distributor — Multi-Warehouse Channel ERP

Connected 3 warehouses and 240+ dealers across Bengal and Odisha into one system. The system now stops orders automatically when a dealer crosses their credit limit. This alone cut bad debt by ₹18 lakh in the first year. Area managers check dealer-wise sales on their phone — no more calling the office for updates.

Bad Debt Eliminated ₹18L/yr
Dealers Onboarded 240+
Warehouses 3
Sankh CRM analytics dashboard — live ERP system
Service ERP
Medical Equipment Service · Eastern India

Diagnostic Equipment Company — AMC & Field Service ERP

Built a field service ERP for a company managing 1,200+ installed machines across eastern India. AMC renewal reminders go out 60 days before expiry. Engineers get assigned based on where they are and what machine they know. Customers can check their service request status on their own without calling the office. AMC renewal revenue went up 28% in the first year.

AMC Revenue ↑ 28%
Machines Tracked 1,200+
SLA Compliance 97%

Our Technology Stack

Technologies We Use to
Build Your ERP System

These are the tools we use to build and run your ERP. All of them are well tested, widely used and easy to support for the long term.

⚙️ Backend & Server
Node.js
Node.js
Fast server-side backend for all ERP modules and APIs
Python
Python
Used for AI-ML features, automation and data processing
MySQL
MySQL
Primary relational database for ERP data storage
PostgreSQL
PostgreSQL
Advanced database for complex ERP reporting and queries
🖥️ Frontend & UI
React.js
React.js
Modern UI framework for fast and responsive ERP dashboards
HTML5
HTML5 / CSS3
Clean, mobile-ready interface for all ERP screens
JavaScript
JavaScript
Core language powering all interactive ERP frontend features
Android
Android App
Mobile ERP access for field teams and managers on the go
☁️ Cloud & Infrastructure
AWS
AWS India
All client data hosted on AWS servers within India only
Microsoft Azure
Microsoft Azure
Enterprise cloud backup and hosting for larger ERP deployments
Docker
Docker
Containerised deployment for reliable and fast ERP updates
Git
Git / Version Control
Full code versioning so every change to your ERP is tracked
🔗 Integrations & Compliance
Tally Integration
Tally / TallyPrime
Direct two-way sync with Tally ERP 9 and TallyPrime
GST Portal
GST Portal API
Direct GST filing and reconciliation integration
REST API
REST API
Connect your ERP to any third-party software or platform
WhatsApp API
WhatsApp API
Automated order alerts and notifications via WhatsApp

Client Testimonials

What Our Clients Say About
Their Unika ERP Systems

These are real clients. If you want to speak with any of them before deciding, we can arrange that.

★★★★★

"Honestly we were running everything on Excel and WhatsApp. One dealer crossed his credit limit and we only came to know when the cheque bounced. After Unika made our ERP, that kind of problem stopped. The system gives an alert before it becomes an issue. Our accounts person was very relieved."

RD
Ramesh Dutta
Managing Director — Kolkata FMCG Distributor
★★★★★

"Every season our team used to spend almost 3 weeks just filling government forms for seed lot certification. It was the same data we already had, just in a different format. Unika connected it directly. Now my compliance person finishes it in 2 or 3 days. No more last minute rushing before the deadline."

SR
Shayak Roy
Director — Swarna Seeds, West Bengal
★★★★★

"My main worry was that the floor workers will not use it. Most of them are not comfortable with computers. But Unika made it in Bengali and did training for one day. After that they started using it on their own. My supervisor now makes the shift report himself, I do not have to ask anyone."

AP
Anand Prasad
Owner — Jute Manufacturing Unit, Barrackpore

The People Who Will Build Your ERP

Meet Your Implementation Team

These are the people who will actually build and support your ERP. You will know their names and be able to call them directly.

FR
Fuljhuri
Lead ERP Architect

Fuljhuri has been designing ERP systems since 2011. She spent her early years working with manufacturing units in Howrah before joining Unika. If you explain your production process to her once, he will tell you exactly how the system should be set up.

LinkedIn
R
Raja
Project Manager

Raja handles all project delivery at Unika. He is the person who makes sure your ERP goes live on the date we promised. He has been doing this for 12 years and clients usually say she is very easy to work with and always responds quickly.

LinkedIn
KH
Kamal
Senior ERP Developer

Kamal writes the backend code for our ERP systems. He has been working with Unika for 10 years and has connected our systems to Tally, GST portals, e-commerce platforms and many other third party tools. If you need a special integration, he is the person who figures out how to do it.

LinkedIn
LR
L Rahaman(Millon)
Founder & Director

Rahaman started Unika Infocom in 2010. Before that he worked in enterprise software for several years and saw that most small and mid-size businesses in Kolkata were being ignored by the big ERP companies. He started Unika to fix that. He is still personally involved in every new client project.

LinkedIn

Security & Compliance

Your Data is Safe &
Here is Exactly How

Your ERP system will have your company's full financial data, staff records, purchase history and customer information. We take that seriously. Here is how we keep it safe.

🇮🇳

Data Hosted in India

All your data sits on AWS and Azure servers inside India. It does not go to any foreign server. We put this in writing in every client contract — not just on the website.

🔐

End-to-End Encryption

All data in transit and at rest is protected with AES-256 encryption. Every connection between modules uses token-based authentication. Nobody can read your data without proper login access.

👥

Role-Based Access Control

Every user only sees what their role needs. Your dispatch person cannot open the accounts module. Your sales team cannot see HR records. We set this up department by department during implementation.

✅ ISO 9001 Quality Certified
🔒 AES-256 Encryption
🇮🇳 India Data Residency
👥 RBAC Security
☁️ AWS / Azure Hosted
🛡️ Daily Automated Backup

Post-Launch Support

We Don't Disappear After
Go-Live Day

Many clients ask us what happens after the ERP goes live. Will you still pick up the call? Will someone come if there is a problem? The answer is yes. Here is what we actually provide after launch.

99.9%

Uptime Guarantee

Your ERP will be up and running 99.9% of the time. If we need to do any maintenance we will inform you 48 hours before and always do it outside office hours. If uptime falls short, credits are applied automatically.

🤝
1

Dedicated Account Manager + Same-Day Kolkata Visits

You will have one person you can always call. They know your system and your business. If something is urgent, our team can come to your office the same day. We are in Kolkata, not in another city or country.

🎓

Continuous Training & Onboarding

When new staff joins your company, we train them at no extra cost. Every module has a simple video guide in English and Bengali so they can learn on their own also if needed.


Company Profile

Unika Infocom Pvt. Ltd.

We started Unika Infocom in 2010 in Kolkata. At that time most small software companies here were doing websites. We focused only on business software — ERP, inventory, billing, service management. Over the years we have worked with manufacturers, traders, distributors and service companies across West Bengal. We have a proper office, a full team, and clients who have been with us for 5 to 10 years. We registered as a Private Limited Company in 2016.

2010
Est. as Proprietorship
750+
Projects Delivered
15+
Years in Business
50+
Active ERP Clients
Node.jsPython / AI-MLReact.jsMySQL / PostgreSQLAWS IndiaAzure IndiaREST APIGST Integration

Registered Office

Unika Infocom Pvt. Ltd.
151 Dum Dum Road
Kolkata — 700 074
West Bengal, India

CIN: U72900WB2016PTC218755

Est. 2010 as Proprietorship · Pvt. Ltd. since 2016

Phone: +91 8100 830 850

ISO 9001:2015 Certified Quality Management System

Languages: English · Bengali · Hindi


Frequently Asked Questions

Common Questions About
Custom ERP Development

It depends on how many modules you need and how big your business is. Most of our projects take between 3 and 9 months. Before we start work, we give you a clear schedule showing what will be done and when — so you always know where things stand.
Custom ERP costs more upfront but you pay once and own it fully. SAP and similar products charge you every year and the fee goes up over time. Most of our clients find that over 3 years they spend less with us than they would on a subscription product. And with us, the software is yours — no one can switch it off.
Yes. We have built direct integrations with Tally ERP 9, TallyPrime, Busy Accounting, and leading GST filing portals. Your accounts team can continue to use Tally for ledger finalisation while the ERP handles operations — data syncs automatically between both systems with no double-entry required.
Yes. All your data stays on AWS and Azure servers inside India. We do not move any client data to foreign servers. This is written into every project contract we sign — it is not just a verbal promise.
Every ERP we deliver comes with a named Account Manager, 99.9% uptime, and training for new staff at no extra cost. If something goes wrong and it is serious, our team can come to your office the same day. We are based in Kolkata, so this is actually possible — not just something we say.

Still Running Your Business
on Excel and WhatsApp?

Call us or send a message. We will understand your current setup and tell you what an ERP can do for your business. No cost, no pressure.

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