We collect information that you voluntarily provide to us and information that is automatically collected when you use our platform.
Personal Information You Provide
- Full name, email address, phone number, and company name when you fill out enquiry or contact forms
- Billing details, postal address, and payment information when you make a purchase through our shop
- Résumé and employment history when you apply for a career opportunity
- Project requirements, briefs, and feedback shared during service delivery
- Login credentials if you register for our client portal or e-commerce account
Information Collected Automatically
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent, click patterns, and referring URLs
- Cookie data and session identifiers (see Section 3)
- Geographic location data (country/city level) derived from IP address
We process your personal data only for legitimate, specified purposes with an appropriate legal basis under applicable law (Indian IT Act 2000, GDPR where applicable).
- To respond to enquiries, provide quotations, and deliver contracted services
- To process orders, payments, and manage your customer account
- To send service-related communications, project updates, and invoices
- To improve our website, products, and services through analytics
- To send marketing communications (only with your explicit consent)
- To evaluate job applications and contact suitable candidates
- To comply with legal obligations, resolve disputes, and enforce agreements
- To detect and prevent fraudulent or unauthorised activity
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage.
Types of Cookies We Use
- Essential Cookies: Required for the website to function (session management, shopping cart, security)
- Analytical Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Functional Cookies: Remember your preferences such as language and region settings
- Marketing Cookies: Used to deliver relevant advertisements across platforms (only with consent)
You can control or disable cookies through your browser settings. Note that disabling certain cookies may impact the functionality of the website. You may also manage cookie preferences through our cookie consent banner.
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:
- Service Providers: Trusted vendors who assist with payment processing, cloud hosting, email delivery, and analytics — bound by strict confidentiality agreements
- Group Companies: Our affiliated entities in India and the USA (250 W 40th St, New York) to deliver global services
- Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights and safety of our company and users
- Business Transfers: In the event of a merger, acquisition, or sale of assets, where data may be transferred as part of that transaction
- With Your Consent: Any other disclosure will be made only with your explicit prior consent
We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, access-controlled data storage with regular backups
- Role-based access controls limiting internal data access to authorised personnel only
- Regular vulnerability assessments and security audits of our systems
- Employee training on data privacy and information security best practices
We retain personal data for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Customer and project data is retained for up to 7 years for accounting and legal compliance purposes
- Job application data is retained for 12 months and then securely deleted unless you are hired
- Marketing consent records are retained while you remain subscribed and for 3 years thereafter
- Website analytics and log data is retained for a maximum of 26 months
- You may request deletion of your data at any time (see Section 7 — Your Rights)
Depending on your jurisdiction, you have the following rights with respect to your personal data. We will respond to all verified requests within 30 days.
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request that we limit how we process your data in certain circumstances
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing
To exercise any of these rights, contact our Data Protection Officer at Business@unikainfocom.in.
Our website may contain links to external websites, social media platforms, payment gateways, or partner sites that are not operated by Unika Infocom Pvt. Ltd.
We are not responsible for the privacy practices or content of these third-party sites. We strongly encourage you to review the privacy policy of every website you visit. Our inclusion of a link does not imply any endorsement of the third party's data practices.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data without parental consent, please contact us immediately at Business@unikainfocom.in and we will promptly delete such information from our records.
Unika Infocom Pvt. Ltd. operates from India with affiliated operations in the United States. If you are located outside India, please be aware that your information may be transferred to, stored, and processed in India or the USA, where our servers and offices are located.
Where data is transferred internationally, we ensure appropriate safeguards are in place — including standard contractual clauses or equivalent mechanisms — to protect your data in accordance with applicable law, including GDPR where relevant.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a prominent notice on our homepage for significant changes
- Send an email notification to registered users where required by law
Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through any of the following channels:
151, DumDum Road
Kolkata – 700074, West Bengal
Business@unikainfocom.in
+91 8100 830 850
We will acknowledge your request within 48 hours and endeavour to resolve all privacy-related queries within 30 days.